Open Space Concepts

Reviews

Very easy to deal with, communication is excellent. At every stage during the process of purchasing an awning Open Space Concepts Ltd were professional and responsive. The quality of the awning is excellent and the fitting was faultless. All in all a very pleasant experience. I would highly recommend Open Space Concepts Ltd.
8 months ago
Open Space Concepts were an absolute joy to deal with from start to finish. A special mention to Chris, Billy, and Charlotte, who are all absolute stars! Chris spent a lot of time with me on the phone and over text making sure I was happy with the specs of my pergola and he answered any queries I had very quickly. Billy was a really nice guy and he kept me up to date with when he would be visiting to measure. I absolutely love my new pergola from OSC - it's the perfect space to complement our house and garden, and we can use it no matter what the weather. I would highly recommend OSC to anyone who is looking to enhance their outdoor areas.
9 months ago
Excellent Service from Estimate to installing, made a big positive difference to our outdoor space
10 months ago
OSC - Charlotte has been incredibly informative and reassuring from date of order until after final fitting/installation. Her friendly approach, contacts by email and telephone to update us and explanation of progress with the order meant our experience was a 10/10!! The installation team George and Stefan were professional, courteous, respectful, knowledgeable and their timekeeping was exemplary. Nothing was too much trouble for them explaining the installation from start to finish. They are an absolute asset to OSC. We would not hesitate in recommending OSC to others , highly recommended the craftsmanship of their workforce. Well done !!!
11 months ago
A joke of a company. Chris T asked that I send photos of our driveway via WhatsApp so he can send us a few options for a carport. It took him weeks to get back to us - he said he never received the messages although it clearly showed someone had seen/read it. The quote Chris T eventually sent us was for £13,500. I spoke with Chris over the phone to discuss the carport in detail and it became clear that what we wanted required far less materials than the carport he included in his quote. Chris then sent an updated quote but it was £4,199 more than the previous quote (for the exact same carport with less panels/materials). I emailed to ask the reason/details behind it but I have yet to hear back (this was in August). This is a joke of a company that I will not be giving my custom to.
over 1 year ago
It's been 6 months since we had our Glass Room installed by Open Space Concepts , so a good time to review our experience! We originally had 3 companies quote for the work with OSC pitching in the middle quote of the 3 , so decided we would go with them , Originally we were given a lead time of 12 weeks and a promise of installation before Christmas, unfortunately that never materialised and the Glass Room was fitted late January. Germany supplier delays and the fall out of Covid19!? However we are very pleased with the finished product and the transformation it has given the back of our property, fitted on the day by George and Catalin taking just on two days to complete. I would recommend OSC who were generally prompt with enquiries and call backs to answer any questions but be mindful of changes to lead times.The quality of the Glass Room looks great , and as yet no reason to ask for a revisit for snags or problems during or after the fitting thankfully , so would have no hesitation to recommend them to friends and family
over 1 year ago
Top bunch to deal with, installation quality fine, glitches sorted instantly, very pleased with Louvre roof, well worth choosing over plain glass
over 2 years ago
Just had our Glass Room installed and the process from start to finish was professional and completely stress-free. Couldn't have asked for more from the team at OSC.
over 2 years ago
Delighted with our new veranda and remote awning. Left the place very tidy. Top guys.
over 2 years ago
They totally mislead us and gave promises to get the order and once the 50% deposit has been paid they do not respond nor do they keep thier word and then refuse to refund your money. Delivery time was of the essence for this order. Told 10-12 weeks but more likely 10 which was why the order was placed.. Thats now gone to 20 -24 weeks!! Do not order from this company.
over 2 years ago
Great service, quality products, fab workmen.
about 3 years ago
We’re really pleased with our awning. The team was excellent.
over 3 years ago
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