Spyder Moving and Storage

Reviews

I have used Spyder Moving to move our family. By far the best moving company in the area. The men very kind and respectful. They take pride in protecting our belongings. Highly recommend them!
over 1 year ago
Vlad and Lee arrived promptly and worked quickly and effectively. We had some very heavy furniture that needed moved up and down a flight of stairs, with tight turns and low ceilings at both ends, and they never even came close to knocking anything. Incredible work and at a great price!
over 1 year ago
Great communication and fantastic service from the team of guys who both packed and moved. They worked non-stop without complaint, and everything was packed safely and moved across to our new address, ready to collect the keys mid-afternoon. They then unloaded all our stuff, rebuilt the large items (bed, tables, etc), and left us around with all the boxes in the right rooms.
over 1 year ago
If I could rate this company zero stars I would. The manager and the owners are crooks and are violating their own contracts that they make. Not only were we not given any copies of contracts so we had to take pictures, we were never given an invoice for the services that were provided. We requested that they bubble wrap all of our heavy valuable items and instead they saran wrapped them all. Once they got all of our things packed into the truck they drove back to their office and demanded payment before they would drop our things off. They were also demanding payment for 12 hours of service even though they had only done 7 hours of work because they estimated unpacking the truck would go to 12 hours.( It did not take 12 hours) We explained we would pay them after they dropped our things off at our new house but they refused and said we couldn't get our things back from them unless we paid or took them to court. However I pointed out from the picture of the contract that I took that payment was due upon delivery and the manager simply didn't care. We called the police to try to get them to drop our things off and abide by the contract that THEIR OWN COMPANY MADE but since it's a civil matter there was nothing we could do. The cop explained that unfortunately they get called almost every week for these crooks. Do not use this service and im not sure how they have such a high rating. Look up comments from the better business bureau website, they have tons of horror stories about this company.
over 1 year ago
Jackson provided a very accurate estimate, and I was pleased to see that everything was securely wrapped. Everything was carefully unloaded by Jackson and his crew, and not a single object was broken or damaged. He provided prompt delivery and a warm welcome. Thanks!
over 1 year ago
I was hesitating because this was my first time working with this firm. What impressed me the most was the high level of expertise. Even though I was moving two rooms, I carried a significant amount of heavy equipment. And the speed at which they completed the transfer delighted me. The owner and his staff are kind and knowledgeable. Given the low cost, I'd gladly use this service again and suggest it to others.
over 1 year ago
My moving crew of Jack and his team were kind, considerate, and excellent communicators. They were so personable and efficient. They even helped consult on where my new furniture should be placed, what light bulbs I needed for the lamps, and helped me set up all my heavy furniture in my living room!
over 1 year ago
I gave this company many chances to explain and resolve the issues I had with my interstate move, but I'm left with no other choice than to write a review. It was only later that I figured out that most (if not all) of the 5-star Google reviews with this company are not legitimate, but you be the judge of that. Here's why you shouldn't use this company for your move: - They offer a flat rate quote and it's lower than competitors, but it doesn't include other fees that they will charge you once they have your stuff. Don't bother asking about these fees along with your quote, because they won't tell you until they have all your stuff in their trucks. You're basically held hostage at this point to pay anything they charge and without explanation. - All communication is pretty shady. Phone calls rarely get answered. Received empty promises about my claim as if they would actually try to resolve it. They do not answer questions via email for good reason, because then it becomes evidence against them. For example, I asked if there were other fees with my flat rate quote via email before the move and didn't receive an answer. I called and I was told everything is fine. They know what they're doing. - Stuff arrived broken even after the high price of the move. Furniture came scratched and some items like my dining table (one of the main reasons for hiring movers) and tall lamp were broken beyond repair. I had disassembled a bed frame before the move and one of the boards went missing so I couldn't use the frame anymore. Also, I didn't add this part to the claim because I knew they'd just blame my packaging skills instead, but a lot of my fragile items within "FRAGILE" labeled boxes came broken. The boxes were smashed under heavy weight. I was VERY patient with this company and tried to be understanding, even when they delivered my stuff a day later (with same-day notice), and even with the hundreds of dollars in damages. But after getting charged so much and being disrespected this much I've had it. Don't use this company for your move.
over 1 year ago
Please take my advice. Use a different moving company. The hourly rate was very competitive ($170/hr) so I chose this moving company. I made a serious mistake. It took them 8 hours to move a 1 person residence (just myself) 5 minutes down the road in Jackson, MS. My nightmare started when I noticed a mysterious withdrawal in my checking account a few days after the move. One of the movers had taken my checkbook out of my bedside hutch and fraudulently written a check. I spent endless hours the week following closing bank accounts, moving direct deposits and automatic payments, and getting new debit cards. I entrusted this moving company to enter my home and safely move me, and they sent this criminal to my home that stole money from my checking account. I am still in the process of getting these accounts and payments corrected 3 weeks later. I promise you that other moving companies may be $10-$20 more an hour, but it will be worth it to avoid what I have gone through. Please learn from my mistake and chose someone else.
almost 2 years ago
We had a pleasant moving experience with Spyder Moving. Everything started with a simple phone call. After a brief introduction, we were able to ask and answer a variety of questions. After receiving an estimate, we made a down payment. It all took place over the phone. They were punctual and efficient on the day of the move. Despite the downpour, they kept on trucking forward. We were ready to go when we arrived at our new site. Highly recommended
almost 2 years ago
Simply smart, competent, and kind. While we were going, the truck driver called to see how we were doing. I mean, it's simply amazing for a firm to hold such great regard for their clients. I would recommend Spyder Moving to anyone who is planning a long-distance move.
almost 2 years ago
We thought they were a fantastic move company, they were very professional but were also relaxed which was well needed as moving can be stressful. They were able to also get our large sofa down the narrow corridor in our new home which was great as this had been a concern for us. They were really helpful and flexible, They were on time and worked efficiently so we were able to move into our new home within a few hours. We would definitely use them again and would recommend them!
almost 2 years ago
They served us with extraordinary proficiency. Everything went wonderfully done. From the booking to the move, they were responsible, prompt, competent, and elegant. Very well-behaved and friendly nature they have. Bravo guys!
almost 2 years ago
We chose Spyder Moving due to the several favorable web evaluations. Each word is correct, and if you want the services of a professional, please contact them. The truck was well-equipped and tidy both inside and out. The two-man team arrived on schedule and secured the door frames, flooring, and corners. I praise the staff for their service and expertise. The delivery was completed on time. They went above and beyond our expectations.
almost 2 years ago
From the initial quote to the final execution everything went according to plan and was highly professional. The quote was marginally above some less established suppliers but Albert showed great flexibility in constructing a great deal. When it came to Collection, Storage, and Delivery the team leader Carl showed huge industry and initiative; everyone was good-humored and hardworking. I must say the back-office staff demonstrated varying degrees of helpfulness, some downright offhand, but Gabriel was a star. Not that we consider moving for the next 20 years but I would highly recommend Spyder Moving Services.
about 2 years ago
Our crew went above and beyond to help us in a heatwave. It never made us feel bad for any requests we had or whatever heavy things we wanted moving like a piano, trees in barrels, etc. They also came in lower than estimated. A nice bonus! If you have an upcoming move, then believe the reviews and hire the best movers in the MS.
about 2 years ago
It was my second experience with Spyder Moving Services and it was excellent once again. My movers were gentle and cautious to move my items so nothing will break. I packed most of my personal items in boxes so that it would be easy and quick to load up, but they had to wrap my furniture with blankets and plastic wraps to protect them. I was happy with their efficiency and price was right to my budget. Will use Spyder Moving Services again!
about 2 years ago
It was an amazing experience dealing with a moving company for the first time! The move went well and swiftly thanks to Spyder Moving Services. They saved me a lot of money on a moving company because I thought it would cost a lot. Thank you very much for an outstanding performance.
about 2 years ago
A friend recommended Spyder Moving Services when she heard I was moving and I'm very glad I gave them a call. The service and professionalism was great, you may be able to find a mover out there at a slightly lower cost but the overall value and piece of mind you get with a company like this is well worth the price. I would absolutely use them again for our next move.
about 2 years ago
All six of my movers did a fantastic job. They worked quickly and carefully the whole day and took outstanding care of all of our belongings. We chatted a lot and had a great time with all of them, which was an unexpected and welcome bonus. They finished the job faster than we anticipated and were so pleased to be around them. I was impressed with the team, and I will be recommending Spyder Moving Services in the future. Many thanks to all who were involved.
over 2 years ago
They arrived on time, and they handled all of our stuff with great care. I even had a huge TV that they made sure was well protected. It rained on them, and I never heard any complaints. Aaron and his crew did great. Friendly bunch of guys.
over 2 years ago
Spyder Moving Services were terrific to us during our move. They were very efficient and helpful to us during the entire process. They made sure our items were safe and protected and, at the same time, did it as fast and efficiently as possible to make sure our costs remained low. I would recommend them for any future moves or anyone reading this. Be sure to have them help with your move, and you'll be in safe hands. Thanks, guys!
over 2 years ago
You guys were freaking AWESOME! On-time, quick, and just super professional and accommodating. They quickly earned my trust. If I'm moving to the CL area, I'm going with these guys again. They worked really hard and tried to really save me money as they charge an hourly rate. Couldn't really have asked for any better, SERIOUSLY!
over 2 years ago
Mark and Miller were amazing. Super-professional and hard-working. The team was fast to make the whole move within some hours. The boxes were not shoved in the loader rather loaded and unloaded meticulously. By the end of unpacking and placements, I had no complaints about anything from start till the end.
over 2 years ago
The Spyder Moving were the ones I decided to move with. They showed up right on time. Dunk were great. They were the movers I was given for the day. Everything they did was great. Extremely proud to book them. Recommended to all.
over 2 years ago
I wish i could give a higher rating as everything went really well with the move. The process before the move, during the move, the quoting/prices etc all went well. Movers (Charles and his partner) did an excellent job during the whole process. We really enjoyed interacting with them and they delivered an exceptional experience. We felt confident that they would take care of our things and deliver it properly. They both communicated with us the entire way. The only complaint was they (the corporate location) did not refund our deposit and despite numerous attempts (and i mean numerous - 20-30+ text/calls) to contact them they did not take any of our calls. I was very confused as the communication before was excellent. Literally no one there would pickup the phone. We ultimately had to dispute the charge (the initial deposit) through our credit card carrier. This was very disappointing as the entire experience was excellent. So great job to the movers but maybe some better communication and coordination by the corporate office/owner.
over 2 years ago
Everything went better than expected! Everyone was very helpful. I would definitely use Spyder Moving Services if I had to move again. Perhaps it's a bit pricey but worth every penny. I highly recommended the movers to all.
over 2 years ago
We were moving from an in-law in CA to NY. Two guys showed up and went to work immediately. They were able to wrap up all of our furniture in just under 4 hours and got to our new place. They even gave us wardrobe boxes w/ no extra charge! They did an excellent job for me. I highly recommend them!
over 2 years ago
What can I say about them? We had fantastic service from Michel and his team from Spyder Moving. The crew arrived promptly. We had everything boxed and ready. The movers came packaged up delicate items, TV and Mirror's Sofa. We got them out of the house without any scratches to the decor. All the move was made in around 3 hours. I will use them if I ever need to in the future.
over 2 years ago
These guys did a great job. Price-wise they were reasonable, middle of the pack. Mike was great with communication and very friendly. He called me the day before to confirm everything and gave me a 2-hour window. They were quick and didn't juice the time as well. Movers are hit or miss, and these guys were 'hit.' Highly recommend it!
over 2 years ago
Absolutely go with these guys. They were professional, fast, courteous, and did not complain once about the three flights of narrow stairs in the apartment I was moving to. Don't be fooled by their appearance, they may not look like he-men, but they are super strong. They are really well experienced and well trained before any move. They are the best. I highly recommend them!
almost 3 years ago
My experience was a complete disaster. My move was to a new city about 4 hours away. A four hour drive ended up taking the movers over 12 hours. The movers arrived at my home Friday morning and I explained what all was moving to my new town (basically everything, except appliances). I asked if I needed to stay there with them and was told no. I asked to let me know when they left the current location because even though most of my furniture was going to a storage unit, a few things were going to be moved with me to my temporary housing. The movers called at 12:57 p.m. saying they were leaving and heading to my new location (about 4 hours away). I didn't hear from them again until 6:47 p.m. I was told they were in Clinton, MS because he had to make a stop to deliver a refrigerator. This had absolutely nothing to do with my move. Also, Clinton is out of the way from where he was traveling. He called again at 8:57 p.m. and said he was about an hour away from. After waiting an hour, we went to the storage unit to meet them but they never showed. I began trying to call them but it would go straight to voicemail. They were also not responding to text messages. We waited at the unit for over an hour and decided to go home & wait. He finally called again at 11:31 p.m. stating he locked the keys in the truck. He again claimed he was an hour away. He sounded obviously impaired at this point. I didn't hear from them again until 2:03 a.m. They claimed to be at the storage unit and there wasn't enough space for my belongings but he would "make it fit". I actually didn't see this message until the next morning. We went to the storage unit early Saturday morning and they were in the process of unloading my belongings into the storage unit. It was clear that they had not attempted to unload the furniture the night before and there was plenty of room for everything. Unfortunately, by the time we made it to the unit, they had unloaded items I had intended to bring with me to my temporary housing and I could not find them. I hired movers to move from one city to another because I thought it would be the easiest option even though it cost more money. However, this experience ended up not being worth the money spent. I would never recommend anyone using this service. Save yourself the money and headache. When I contacted Spyder they didn't even offer an apology but a $75 "courtesy" refund.
almost 3 years ago
Spyder Moving Services was great! Got my entire house moved in less time than estimated. They even helped set up my furniture! Would highly recommend their services and will definitely use Spyder Moving Services for all our future moves!
almost 3 years ago
I was a mover for 5 years, and I was very impressed!! The crew was exemplary - totally professional, friendly, and courteous. They always asked about how or where I wanted things rather than making assumptions. Would highly recommend you guys to other people - I was a mover for 5 years, and I was very impressed!!
almost 3 years ago
A quick-moving experience. Amazing experience - really quick and easy. Max was on time, efficient, and nice. My dog also made a new best friend. I will happily refer these guys to all!
almost 3 years ago
Simply the best! They used gender-neutral terms when asking about me and my partner's details which was much appreciated. They did all we asked so quick that they were able to move more than we expected, all by 2 hours! I don't see how this could have gone any better.
almost 3 years ago
Brilliant service from start to finish. My mover was a really friendly guy. He came on time, introduces himself and went straight to work. Packed and unpacked everything with great care and moved without any issue. I would recommend using this service.
about 3 years ago
Great service, good price, lovely driver. Punctual and friendly. Moved an upright piano for us. Very happy with the service. Will recommend using these guys without any hesitation.
about 3 years ago
My driver from Spyder Moving Services company was a really nice guy, and the move went really well. He organized my things in the van, and we got everything moved really quickly. So useful, and I'll definitely use them again. Highly recommended.
about 3 years ago
The move was Very good! My plane was canceled, so I had to push back the time of pick up less than 24 hours before, but the Driver was very flexible. Thanks a lot, guys, for your help! I will highly recommend using them.
about 3 years ago
The service was professional, prompt, and very efficient. The team was careful with my things (I had eggs in one of the bags). You can organize everything online and just leave it to them. Great company.
about 3 years ago
10/10 service. Great company. I kept in the loop from start to finish—efficient, friendly service from my delivery driver. I love the comfort of 24-hour support via phone or website. Never any complaints occur. I would use it again if I ever did.
about 3 years ago
I was very happy with the quote for the total job, rather than being given an hourly rate. The guys were friendly and efficient and communicated well throughout the process. It would be an absolute pleasure to work with these guys again.
about 3 years ago
This is a scam artist - hired for 2 days 1 day pack 1 day move They showed up with no packing materials and no experience. Nothing was packed or wrapped securely. I had to show one of them how to pack. 1st day on job. They had to do it in one day --whoa. My card was charged multiple times before they arrived and then again after they left they tried to charge which I had blocked card just in case as i was leaving to meet them at delivery. Come to find out they had stolen the card and my SS card and a few others so they were able to unblock the card. My bank and I were hit to the tune of over 6000 plus. Bank caught it before they could do more and blocked it on their end. Vlad had the movers take my things some place which he has refused to tell me. and has refused to deliver with a credit/debit card payment before delivery. Not happening based on the contract he wrote and the way the cost changed each time I told him I would pay balance on delivery. Vlad refused to deliver since he could not another card and the information so he could charge as he what he wanted to charge. I told him I would pay on delivery but he wasn't getting another card but I would pay what I owed on delivery. He still has not delivered and its over a month and my bank and i are out over 6000 -- right now the man owes me about 250,000 if you count the goods he stole from me. Not to mention I have no idea what condition my things are in as they were not careful. I have photos where they were loading and nothing wrapped. Bank fraud is being handled by the bank and I'm filing a lawsuit with T-Dot and FHWA as he is not adhering to the laws and regulations defined by those two. And I'm filing a lawsuit against him and his company for the loss of goods and time I've spent trying to get my things and the stress it's caused.
about 3 years ago
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